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About IDeA

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Improvement and Development Agency

A picture for IDeA

The Improvement and Development Agency (IDeA) was established by and for local government in April 1999. Our mission is to support self-sustaining improvement from within local government.

As an advocate of the best in local government, the IDeA aims to

  • deliver practical solutions to improve local government performance
  • develop innovative approaches to ensure the transfer of knowledge within local government
  • act on behalf of local government as a whole, building new platforms for joined-up, locally delivered services
  • employ first rate staff to meet the needs and priorities of our customers work with our customers in a way which respects diversity and promotes equality

Overall the success of the IDeA will be judged by the extent to which local government improves - your success is our success. We will measure this by

  • year on year improvement in performance indicators
  • the ability of local authorities to move up and through the Audit Commission classification of authorities
  • evidence of satisfaction amongst local communities with their councils and the services they provide

    The IDeA is a not for profit organisation. We plough our capital - both intellectual and financial - straight back into local government.

    Tel : 020 7296 6600
    Email : info@idea.gov.uk
    Web : view the web site