The Improvement and Development Agency (IDeA) was established by and for local government in April 1999. Our mission is to support self-sustaining improvement from within local government.
As an advocate of the best in local government, the IDeA aims to
deliver practical solutions to improve local government performance
develop innovative approaches to ensure the transfer of knowledge within local government
act on behalf of local government as a whole, building new platforms for joined-up, locally delivered services
employ first rate staff to meet the needs and priorities of our customers work with our customers in a way which respects diversity and promotes equality
Overall the success of the IDeA will be judged by the extent to which local government improves - your success is our success. We will measure this by
year on year improvement in performance indicators
the ability of local authorities to move up and through the Audit Commission classification of authorities
evidence of satisfaction amongst local communities with their councils and the services they provide
The IDeA is a not for profit organisation. We plough our capital - both intellectual and financial - straight back into local government.